Holidaymakers travelling with airline and tour operator Jet2.com and Jet2holidays will now be able to take advantage of a ‘useful documents’ folder feature on mobile apps.
This means customers can upload and store important travel documents, such as overseas country entry forms and negative Covid-19 test results in a single location.
The new functionality on the airline and tour operator’s mobile apps means customers can easily organise their travel documents in a single place, helping to streamline the pre-departure and day of travel preparations.
The app also offers travel information regarding safety and travel requirements for their proposed destination and presents itself as a travel guide to what to see and do.
Package holiday customers can view their holiday documents, including boarding passes, flights, and transfer vouchers on the Jet2holidays app.
Push notifications will offer a little nannying by reminding customers to file their passenger locator forms 48 hours before returning to the UK, and details about the time and pick up location of their coach transfer.
Steve Heapy, CEO of Jet2.com and Jet2holidays said:
“As we start to welcome back more customers and increase our offering to include flights and holidays to over 40 quarantine-free destinations, we want to make the process of travelling with us as smooth as possible.
“For this reason, we are introducing functionality for customers to upload their own travel documents to a central location within the Jet2.com and Jet2holidays apps.
“The new feature allows customers to store all their Covid-19 related health and travel documents in one place, eliminating the need of unnecessary paperwork and helping to make travel as easy and fuss free as possible. “We take pride in our award-winning customer service and this functionality will really help us to continue delivering that.”
Flight-only customers are able to view and download their Jet2.com boarding passes and any other useful documents that the customer chooses to upload.
The Jet2.com and Jet2holidays mobile apps can be downloaded on a mobile or tablet from the App Store or on Google Play.
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